M100934: Manual configuration for an active distribution server running in polling mode.

This article describes how to manually configure an active distribution server running in polling mode.

Symptoms

For an active distribution server running in polling mode, anonymous password for virtual directory ManageSoftJQ does not get set automatically. This prohibits the polling distribution server from functioning correctly.

Resolution

If your underlying platform is Windows Server 2003 or Windows Server 2008 and you choose to configure distribution servers to poll for jobs, you must manually configure the account name and password for anonymous access to the job queue directory on each parent distribution server. You must also ensure that the account you specify on each parent distribution server has read permissions on its local virtual job queue directory, ManageSoftJQ.

Follow the following steps to modify IIS configuration:

1. Open Internet Information Services (IIS) Manager (from the Start menu, select All programs > Administrative Tools > Internet Information Services (IIS) Manager).
2. Expand the distribution server name in the console tree.
3. Modify the properties of the virtual directory ManageSoftJQ as follows: 
   
   On Windows Server 2003 (IIS 6.0)
   
   1. Expand the console tree to show websites listed under Default Web Site.
   2. Right-click the ManageSoftJQ website and select Properties from the context menu. The ManageSoftJQ Properties page is displayed.
   3. Select the Directory Security tab.
   4. Click Edit in the Anonymous access and authentication control section. The Authentication Methodsdialog is displayed.
   5. Select the Anonymous access check box.
   6. Specify the username and password of an account that is a member of the MGS Distributors security group.
   7. Click OK to close all the dialogs
   
   On Windows Server 2008 (IIS 7.0)
   
   1. Expand the console tree to show websites listed under Sites -> Default Web Site.
   2. Select the ManageSoftJQ website.
   3. In the right-hand pane, under the IIS section double-click Authentication to display its properties.
   4. Right-click Anonymous Authentication and select Enable from the context menu.
   5. Right-click Anonymous Authentication again, and select Edit… from the context menu.
   6. Select the Specific user radio button and then click on Set…
   7. Specify the username and password of an account that is a member of the MGS Distributors security group.
   8. From the left-hand pane, select the ManageSoftJQ website.
   9. In the right-hand pane, under the IIS section, double-click CGI to display its properties.
   10. Under the Security node, set Impersonate User to False.
   11. Right-click the Security node and select Apply from the context menu to save the changes. span>
4. Restart IIS.

Status

ManageSoft has identified this problem as a limitation for active distribution server installations.