M100759: Configuring ManageSoft virtual directories when .NET 2.0 is installed


Applies to 7.9.7
IIS virtual directories used by the ManageSoft suite of products should be configured to use .NET 1.1. If you have installed .NET 2.0 on one or more ManageSoft servers, you should complete the procedures described in this article to ensure that IIS virtual directories used by ManageSoft products are correctly configured.

If you have installed ManageSoft Compliance Manager, either standalone or in conjunction with ManageSoft, refer to documentation for instructions about configuring IIS application pools and virtual directories.


To configure the version of .NET used by virtual directories:
  1. Start IIS (Start > Programs > Administrative Tools > Internet Information Services (IIS) Manager).
  2. In the Internet Information Services console tree, expand the Web Sites > Default Web Site nodes to display the list of virtual directories.
  3. For each ManageSoft virtual directory, complete the following steps:
    1. Right-click the virtual directory name and select Properties. 
      The Properties dialog is displayed.
    2. Click the ASP.NET tab.
    3. In the ASP.NET version pulldown list, select 1.1.nnnnn (nnnnn reflects the specific installed release of ASP.NET). 
      Note: If 1.1.nnnnn does not appear in the pulldown list, you must modify your Add/Remove Programs settings to install ASP.NET Windows components. See Installing ASP.NET Windows components, below for details.
      After installing ASP.NET, restart this procedure from step 1.
    4. Click OK.
  4. Repeat the preceding step for both the Reports and ReportServer virtual directories. 
    If these virtual directories are not correctly configured, Reporting Services will not work.
  5. Exit IIS.

Installing ASP.NET Windows components

You only need to complete these instructions if you experienced problems at step 3c. of Configuring IIS virtual directories when .NET 2.0 is installed above.

To install the ASP.NET Windows components:

  1. Start Control Panel (Start > Settings > Control Panel).
  2. Double-click Add or Remove Programs. 
    The Add or Remove Programs dialog is displayed.
  3. Click Add/Remove Windows Components. 
    The Windows Component Wizard is displayed.
  4. Select Application Server.
  5. Click Details... The Application Server dialog is displayed.
  6. Select the ASP.NET check box.
  7. Click OK. 
    The Application Server dialog closes.
  8. Click Next. 
    The Configuring Components page displays. It shows the progress of the installation of the ASP.NET Windows component. When installation has completed, the Completing the Windows Components Wizard page is displayed.
  9. Click Finish.
You should now be able to succesfully complete the procedure described at Configuring IIS virtual directories when .NET 2.0 is installed, above. 



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