Q207762: UNIX agent creating a large amount of core dumps

Symptoms

When installing a package using the UNIX agent (e.g. AIX, HP-UX) a large number of core dump files are created containing text such as:
CORE FILE NAME
/var/opt/managesoft/launcher/cache/Launcher/core
PROGRAM NAME
ndlaunch
STACK EXECUTION DISABLED

Cause

This is caused by a defect occurring in the byte-level differencing implementation

 

Workaround

A work around for this problem would be to turn the byte-level differencing off for the upgrade package by setting the "Byte-level differencing" option to "No" for all files in the package.

 

For EDS versions prior to RMS 10.0:

  1. Find the package in Software Library
  2. Edit this package (right-click and “Edit”)
  3. In the Packaging node select the “Files”, “All Files” and “Install Folder”
  4. For each file here and in the “lib” folder open the properties of the file, select the “Advanced” tab and alter the Apply dynamic byte-level differencing for this file?” to “No” where required (those which are “Yes” or “Use default settings”).
  5. Re-pack and re-distribute the updated package to the deployment locations

For later versions:

  1. Find the package in Software Library
  2. Edit this package (right-click and "Edit...")
  3. In the "resources" tab select the "files" section and open the "Install folder"
  4. For each file here and in the "lib" folder open the properties of the file, select the "general" tab and alter "Byte-level differencing" to "No" where required (those which are "Yes" or "Auto").
  5. Re-pack and re-distribute the updated package to the deployment locations

 

You can check that the .ndp file in the Repository has all "byteLevelDiff = false" rather than equal to "auto".

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