M101037: Desktop Interaction in Windows 2008 R2

During the setup of Deployment Manager the installer instructs some services to interact with the users' desktop, this is a problem on Windows 2008 R2 because that function is prohibited and will cause an error to occur in the System Event log and will cause the installer to fail (in some cases).

Symptoms

Event Log Error message:

Log Name: System
Source: Service Control Manager
Date: 1/24/2011 1:55:19 PM
Event ID: 7030
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: <FQN of server reporting the error>
Description: The Deployment Manager managed device service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Cause

Due to security restrictions on agent machines that are managed by a Windows 2008 R2 server interaction with the Desktop from services is no longer supported.

Resolution

Attached to this article is a transform which can be applied to the Deployment Manager for managed devices MSI to make the services non-interactive.

Note that this means the system should ideally be configured to use the Quite UI level for Deployment Manager, as once this setting is made, no UI will be shown by these services (principally the normal user interface for the launcher when installing packages). Postpone and Reboot processes are handled specially so they should be unaffected by this.

Status

This transform can be renamed provided that the mst extension is maintained. It is planned to be added to a future release.

Comments

Powered by Zendesk