RVY200511: Offline Agent Setup for Windows with Oracle Java Usage Data

Prerequisites:

• Windows XP or later on the client
• Windows Server 2003 or later
• 100 MB of free disk space
• Have any JRE/JDK version installed
• Download and extract the StandAloneAgent.zip (11.0.3661.0) file.

  FTP details 

  Host:  file.raynet.de
  User:  rayventory-kd
  PW:  QLMwJ2!
  Folder:  /RayVentory Agent

  

Installation:

In the StandAloneAgent folder, there is a file called "mgssetup.ini". This file needs can be configured to suit your needs. To see how you could configure the "mgssetup.ini", see the Ref_Preferences ForMD.pdf

Run the "install.cmd" script as Administrator in the command line.

Gathering of Inventory and Usage data

During operation of the Managed Device Agent, new inventory and usage data files will be stored in:

1. Inventory data under

            %ProgramData%\ManageSoft Corp\ManageSoft\Common\Uploads\Inventories

            File name pattern: *.ndi.gz

2. Usage data under

%ProgramData%\ManageSoft Corp\ManageSoft\Common\Uploads\Usage

File name pattern: *.mmi.gz

File handling:

The prefix of each file name contains the computer name and a time stamp. So the number of files increase periodically.

All files are compressed using standard settings (GNU-Zip format).

To collect those files, we recommend to:

• Search for new files in both folders mentioned above
• Copy each file to another (central) location (e.g. to the corresponding “Incoming” folder of a central Administration Server of RayVentory or RayManageSoft)
• Delete each file from the local computer system after successful copy

Remark: ProgramData on Windows XP is “{WinDrive}\Documents and Settings\All Users”

Troubleshooting

Check Inventory Schedule

To verify your installation, run "ndschedag -t machine" as Administrator in order to see whether the schedule did install.

If you don't see any schedule here, run the following command as is with all quotation marks included:

CMD /C ""%ProgramFiles(x86)%\ManageSoft\Schedule Agent\ndschedag.exe" -o ScheduleType=Machine "%ProgramData%\ManageSoft Corp\ManageSoft\Schedule\Standalone Inventory Metering.nds""

Check Managed Device Logs

The Deployment Manager stores some log files in ‘{Windows}\temp\ManageSoft‘. However, not every log might be populated right after the installation as some schedules might not have run yet. Please wait a few hours after installation to check these logs.

Uninstall of the Agent

The agent can be uninstalled by normal procedures, like using system control panel Add/Remove programs or msiexec uninstall command.

Some individual settings, log files and inventory data may remain on the system.

For a full uninstall check the following locations for rest items:

• Folder “{Windows}\Temp\ManageSoft”
• Folder “{ProgramData}\ManageSoft Corp”
• Folders “{User}\AppData\Local\Temp\ManageSoft”
• Registry “HKEY_CURRENT_USER\Software\ManageSoft Corp”
• Registry “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp” on 64Bit-Windows
• “HKEY_LOCAL_MACHINE\SOFTWARE\ManageSoft Corp” on 32Bit-Windows