RVY200667: Known Issue: RVSE scheduling service cannot be started after update from RVP 11.x to RVSE 12.x

Affected versions: 

RayVentory ScanEngine 12.x

 

Description: 

With RVSE 12.0 certain product related names were changed including the name for the application's Windows event log.
That results in a conflicting name when the RVSE scheduling services attempts to create an event log, which in turn will lead to an error that prevents the service from starting.

 

Workaround:

Delete the old RVP/RVSE event logs.

 

Instructions:

1. Open a PowerShell command prompt.

2. Execute the following command lines, line by line.
Remove-EventLog -LogName RVSE
Remove-EventLog -LogName RayVentory

 

Drawbacks:

You will loose old RVP/RVSE event logs. In order to keep the logs, you may export them.

Comments

Powered by Zendesk