RN200905: Known Issue: Several connector tasks fail - Could not load file or assembly '<file or assembly name>'.

Product

RaynetOne Data Hub Agent 14.0 and 14.0 u01

Issue

This issue occurs when the Data Hub Agent is installed on a drive other than C:\, as parts of the installation will still be placed within its default INSTALLDIR of "C:\Program Files (x86)\RayVentory\DataHubAgent\", while the rest is installed to the desired location, such as "E:\Program Files (x86)\RayVentory\DataHubAgent\". 

Impact

Several connector tasks will fail with an error mentioning the file or assembly that cannot be found.  For example, the v2 Catalog tasks will fail with the following error:

"Could not load file or assembly 'Microsoft.SqlServer.Server, Version=1.0.0.0, Culture=neutral, PublicKeyToken=23ec7fc2d6eaa4a5'. The system cannot find the file specified."

 

Workaround

  1. Stop the "RayVentory Data Hub Agent" service.
  2. Move the contents of "C:\Program Files (x86)\RayVentory\DataHubAgent\" to the intended installation location. 
  3. Start the "RayVentory Data Hub Agent" service.

Alternatively, install the Data Hub Agent on the C:\ drive until this issue is resolved. 

 

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