Description: display errors like in the picture below after an upgrade to RayManageSoft or RayVentory 10.2.x fonts are shown distorted.
Cause: update process removed necessary fonts which aren’t reinstalled with the update.
Solution:
RayManageSoft: fixed with RayManageSoft 10.3 or later
RayVentory: Will be fixed with RayVentory versions based on RMS 10.4.
Workaround: Because these are fonts belonging to Windows and Microsoft we can’t provide them here. You have to copy them from the fonts Folder and install them to your RayVentory Server.
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Access a Windows 7 or above system and go to the fonts folder (e.g. C:\Windows\Fonts)
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Copy all ”Segoe UI” fonts (6 files) to your RayVentory Server
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Right-click these fonts and select “install” from the context menu.
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